Experience

Pre-letting

Kate led the negotiations on the largest office pre-let in the Thames Valley with Fluor for 210,000 sq ft at IQ Farnborough. At the time it was the largest deal of it nature for 8 years in the region and still remains the only true pre-let of this magnitude in the region. The deal was complex in nature comprising of a campus of 4 office buildings and a self contained restaurant. Three of the offices were taken on leasehold terms and the remainder on a 999 year lease. The incoming Tenants residual property liability was resolved by acquiring the SPV the office was held in. The building was subsequently speculatively refurbished and re-let with 12 months of practical completion.

Master-Planning

Kate has delivered a number of large scale predominantly office led mixed use master planned schemes in core locations such as the Thames Valley, M3 Corridor and Cambridge. Some of the schemes have been executed as originally envisaged but she is also experienced in reviewing master plans and implementing changes to ensure financial returns are maximised.

Branding and Marketing

Kate has developed and successfully implemented brands for both office and industrial assets which have demonstrably improved customer retention, attracted new customers and increased the value on exit.

Development and Refurbishment

In 2013 at Kates instigation her team undertook the first back to frame re-furbishment of an office building in the Thames Valley. As the majority of the building was let within 2 months of PC the project significantly outperformed the original financial appraisal and achieved a rental uplift of over 10% on the wider business park of which it was part.

Due Diligence

Kate has a proven track record in buying both development sites and selling investments.

Customer Care

Good customer care increases retention rates and should therefore be part of every asset management strategy. Kate has devised and implemented generic and specific customer care strategies and can provide advice on setting KPI’s, effecting cultural change, purchasing CRM systems and measuring outcomes.